Terms & Conditions

By purchasing at BeBe by SO-EN, you have read and agreed to our Terms & Conditions.

Account Terms

1. To access and place an order using BeBe by SO-EN website, you must register for BeBe by SO-EN account by providing your full legal name, current/delivery address, phone/contact number, a valid email address, and any other information indicated as required.
2. You acknowledge that BeBe by SO-EN will use the email address you provide on creating an Account or as updated by you from time to time as the primary method for communication with you.
3. You are responsible for keeping your password secure. BeBe by SO-EN cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
4. You are responsible for all activity and content such as orders, wishlist, or cart, collected, generated, stored, displayed or in connection with your Account.

Fulfillment Time

1. You acknowledge that BeBe by SO-EN has 1-3 days to process orders before shipping out. The delivery time frame is based on your location. Please see FAQs for the delivery time.
2. Processing of orders and delivery time frames can be extended due to seasonal holidays and unexpected circumstances (e.g. calamities, pandemics, etc.)

Cancellation and Refund Terms

1. Once an order has been placed, transaction is final, and strictly NO CANCELLATION of order(s).
2. BeBe by SO-EN has the right to cancel orders if it is from outside of the courier's serviceable areas. Cancelled orders from this event will be advised and refunded accordingly.
3. BeBe by SO-EN will not refund any payment for returned orders that is due to change of mind or wrong item ordered. For more details, please see our FAQs.
4. All refunds will only be processed thru Bank transfers.